Terms of Trade

Warranty

  • Parts: 12 Months Return To Base Limited Warranty
  • Systems: Unless otherwise stated, All Computer Systems come with 2 years Labour (Hardware only). Warranty and 1 year Return To Base (Hardware only) Limited Warranty.
    • Mouse, Keyboards, Headphone Sets and all other wearable products come with 3 months Limited Warranty
    • Scanners come with 1 year Return To Base Manufacturer Limited Warranty.
    • Printers' Warranties are covered by the manufacturers' authorized service centers
    • Original Invoice must be presented for any Warranty claims.
    • Any Warranty supplied is NOT an instant replacement Warranty, although we do try our best to minimize the turn around time.
    • Systems sold without an Operating System and incomplete Systems come with 1 year Return To Base Limited Warranty only.
  • Software problems and System incorrectly setups are not covered by warranty.
  • Removal of any Rossco's Start Up Services Ltd labels from Rossco's Start Up Services Ltd Systems and Parts or Unauthorized usage will void the Warranty

Ownership of Systems and/or Parts remains the property of Rossco's Start Up Services Ltd until full payment is received.

Any costs incurred by Rosscos Start Up Services Ltd in the collection of any outstanding accounts shall form part of the account owing and shall be payable by the customer accordingly

All prices include GST (15%) and exclude freight, and are subject to change without prior notice.

All Systems and Specials are subjected to availability, while stock last.

Any system sold without an operating system, sold as PARTS ONLY.

Refunds, Return and Refusal of Shipment (within 7 days of purchase): Attract 20% restocking Fee. Video cards, CDROM, DVDROM Drives, and CD Writers attract 30% restocking fee. Shipping charges and credit card (2%) charges will not be refunded. All Returns MUST be in Resalable Condition with complete packaging/manuals/software. All returns must be accompanied by the Original Invoice.

Due to availability, other components may be substituted by Rossco's Start Up Services Ltd instead of the listed items.

Prices listed already reflect a 2% discount for cash, EFTPOS and bank cheque. Please add 2% extra if paying by credit card (VISA and Master card accepted only).

Errors and Omissions Excepted.

Please note that not all products have full retail packaging as they are OEM units. Please give us a call if you are unsure.

All Items are Subject To Availability. Listing does not indicate quantity of stock-on-hand, please call or email us to check on the availability of items and their updated prices.

Rossco's Start Up Services Ltd reserves the right to amend any of the above terms at our discretion.

Computer Repairs

If your system is not running how it should be come and talk to us today about your options. We perform viruses removals, system upgrades, data transfers, and much more.

New Computers

We can provide a wide range of computing devices including our custom built computer systems tailored to your specific needs, Tablets, Laptops and also Second hand / ex-leased systems.

Friendly Advice

If you're not sure what you need come and have a chat to us. With more than 21 years in business we can point you in the right direction.